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Ethoca by MastercardVerifi by Visa
Official partner of Ethoca and Verifi

Prevent chargebacks on autopilot

Protect your business from chargebacks with automated prevention and risk monitoring.

Chargeback dashboard showing the alerts overview

Trusted by 1,500+ businesses to protect their gateway and increase revenue

4.7/5
Excellent
4.7 out of 5 stars

Rated by merchants who use Chargeback.io

Chargeback prevention in one platform

Explore tools that prevent avoidable disputes and show where disputes come from.

Prevent
Deflect
New
Health
Prevent

Stop chargebacks before the fees follow

Chargeback Prevent helps prevent chargebacks by refunding eligible disputed transactions.

Prevent dashboard listing incoming chargeback alerts
Deflect

Help customers recognize their purchases

Consumer Clarity and Order Insight share purchase details to reduce confusion that can lead to disputes.

Deflect dashboard showing digital receipt lookups
Health

Stay on top of chargeback risk

Track your VAMP, fraud, and dispute rates over time to spot changes and focus your prevention efforts.

Health dashboard showing the VAMP ratio over time

Chargeback.io helps merchants prevent disputes, reduce chargebacks, and identify gaps in their prevention.

Alerts we have sent
2M+
Transactions deflected
380,500+
Users protected
1,500+
Payment processors, carts and tools that Chargeback connects to

Reduce the cost and work of chargebacks

Prevent avoidable chargebacks, find gaps in your prevention, and spend less time managing alerts.

Catch disputes before they escalate

Get alerts about disputed payments and refund eligible transactions before they become chargebacks.

  • Recover revenue automatically with chargeback representment
  • Maximize win rates with evidence enrichment
  • Track all dispute outcomes and view analytics in one platform
Chargeback detected notification linked to Mastercard, Visa and the Chargeback shield

Reduce avoidable chargeback fees

Refund eligible disputed transactions early to help reduce chargeback fees and account risk.

  • Receive instant alerts through Ethoca, Verifi RDR and CDRN
  • Build customer trust with clear post-purchase communication
  • Cut risk metrics by up to 99%
Shield with a padlock

Spend less time on alert admin

Automate eligible refunds and bad-alert credit requests, with customer and payment details from new alerts delivered in Slack.

  • Build strong relationships with partners
  • Optimize expenses related to chargeback management
  • Gain visibility into dispute trends and results to make informed decisions
Notification that Shopify Payments is connected

Backed by hundreds of reviews

Read what merchants say about our chargeback prevention, setup, and customer support.

Take control of chargebacks

Chargeback.io helps you prevent disputes, reduce chargebacks, and identify gaps in your prevention.