Chargeback management, built by merchants
Chargeback.io is a chargeback management platform founded by the three brothers behind Dropship.io.
Our experience as merchants showed us how chargebacks could drain revenue and put payment processing at risk, inspiring the idea for Chargeback.io.
We began developing Chargeback.io, starting with a system to address the chargeback problems we faced at Dropship.io.
We launched Prevent and the first version of Chargeback.io, helping merchants resolve eligible disputes before they became chargebacks.
Now serving 1,500+ merchants, Chargeback.io expands with Deflect and Health, with Recover coming soon, to help businesses prevent disputes and monitor payment risk.
Trusted by 1,500+ businesses to protect their gateway and increase revenue
Rated by merchants who use Chargeback.io
Meet the founders behind Chargeback.io
Nawras, Josef, and George Ganim built Chargeback.io around a problem they had experienced as e-commerce merchants.
Helps shape Chargeback around the operational problems merchants face every day.
Chargeback.io brand assets and guidelines
Download brand assetsDownload official Chargeback.io logos and follow the guidance below when referencing our company.
Full logo
Use the full logo when the Chargeback.io name needs to be visible, such as in articles or presentations.
Shield icon
Use the shield icon in compact spaces where Chargeback.io is already identified by name.
See your chargeback results
Track chargebacks prevented and fees saved in your Chargeback.io dashboard.
Get started