Braintree
Automate dispute prevention on Braintree by refunding chargebacks before they happened.
Why Braintree businesses use Chargeback.io
Our system catches disputes early—before they turn into chargebacks—so you can protect your revenue, avoid unnecessary fees, and keep your merchant account in good standing without lifting a finger.
Prevent chargebacks before they happen
- Get real-time alerts that works like from Verifi and Ethoca — 24 to 72 hours before a chargeback is officially filed.
- As soon as an alert comes in, we automatically refund the transaction through Braintree, so the dispute never turns into a chargeback.
- These refunds don’t count toward your chargeback ratio, helping you stay protect your Braintree account.
Protect your Braintree account
- Too many chargebacks can get your Braintree account frozen or shut down. We make sure this won’t happen.
- Avoid getting flagged by card networks or placed in chargeback monitoring programs.
- Our goal is simple: keep your payment processing stable, no matter how fast your business is growing.
Save money, time, and stress
- Avoid Braintree’s chargeback fees and penalties by refunding chargebacks before the arrive.
- Lower your chances of reserve holds, payout delays, or even account shutdown.
- You won’t have to dig up evidence or go back-and-forth with customers — everything is handled automatically behind the scenes.
Fast setup, no developers required
- Link your Braintree account in minutes — no code, no dev time, no headaches.
- We support both Verifi and Ethoca — the official chargeback alert networks from Visa and Mastercard.
- You’ll be up and running with real chargeback protection within 12 hours.
Next Steps?
Want to keep Braintree happy, and your revenue intact?
Start using Chargeback for Braintree and prevent chargebacks before they happen.
Frequently asked questions
Here are the most frequently asked questions we get about Chargeback.
Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.
How it works
- Connect your store.
- Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.
Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.
Yes. Use our API setup guide to get connected.
To get started, we’ll need your statement descriptor from your processor (the text that appears on cardholder statements). If you plan to use RDR, we’ll also need 4 ARNs or BINs and CAID.
For added American Express and Discover coverage, see this guide for the required information.
Setup time depends on what you’re enrolling in:
- Account onboarding: around 5 minutes
- Ethoca and CDRN alerts: typically 12 hours
- RDR alerts: typically 7 business days
See this guide for full setup-time details.
Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.
How it works
- Connect your store.
- Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.
Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.
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