Stripe Chargeback Prevention & Alerts
Connect Stripe to Chargeback.io for chargeback alerts and automatic refunds of matched transactions. Help prevent disputes from becoming chargebacks.
Why Stripe businesses use Chargeback.io
Get real Stripe chargeback protection and stop disputes before they hit your account.
Prevent chargebacks before they hit
- Get real-time alerts from Verifi and Ethoca that warn about incoming chargebacks.
- Automatically refund those flagged transactions through our Stripe app — no manual steps needed.
- These early refunds don’t count against your chargeback rate, so you avoid disputes, fees, and unnecessary risk.
Protect your Stripe account
- High chargeback rates can cause your Stripe account to reserve money or shut down—we help you stay in the clear.
- Avoid getting placed into Visa and Mastercard monitoring programs.
- Stay compliant and keep your processing running smoothly, even at scale.
Save money, time, and frustration
- Avoid Stripe’s dispute fees by stopping chargebacks before they’re official.
- Don’t pay the $15 extra fee to fight a chargeback.
- No need to submit evidence or wait weeks for outcomes — it's all handled automatically.
Hands-off protection, always on
- Set and forget it — our app monitors your transactions and automatically handles alerts.
- We don’t just help you fight chargebacks — we help you prevent them entirely.
- When a customer files a chargeback, their subscription is automatically canceled.
Quick and easy setup
- Integrate with Stripe in just a couple of clicks — no code, no dev time.
- Fully supports Verifi and Ethoca alert networks.
- Start preventing chargebacks within hours.
Next Steps?
Want to keep Stripe happy, and your revenue intact?
Start using Chargeback for Stripe and prevent chargebacks before they happen.
Frequently asked questions
Here are the most frequently asked questions we get about Chargeback.
Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.
How it works
- Connect your store.
- Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.
Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.
Yes. Use our API setup guide to get connected.
To get started, we’ll need your statement descriptor from your processor (the text that appears on cardholder statements). If you plan to use RDR, we’ll also need 4 ARNs or BINs and CAID.
For added American Express and Discover coverage, see this guide for the required information.
Setup time depends on what you’re enrolling in:
- Account onboarding: around 5 minutes
- Ethoca and CDRN alerts: typically 12 hours
- RDR alerts: typically 7 business days
See this guide for full setup-time details.
Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.
How it works
- Connect your store.
- Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.
Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.
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