Recurly Chargeback Prevention
Use Chargeback.io with Recurly to receive chargeback alerts, automate eligible refunds, and reduce manual dispute handling for your subscription business.
Why Recurly businesses use Chargeback.io
Ensure your Recurly account runs smoothly with Chargeback alerts.
Prevent chargebacks before they happen
- Get a warning before a transaction become a chargeback in your account.
- We can auto-refund this transactions straight through Recurly avoiding the chargeback.
- These refunds don’t hit your chargeback rate, so you stay off the radar with your processor.
Keep your Recurly account safe
- Too many chargebacks = trouble. We help keep your ratio low and your account healthy.
- Avoid monitoring programs and stay in good standing with card networks.
- Helps keep things running smooth, no money holds, fines, or shutdown.
Save money, time, and stress
- Avoid chargeback fees by handling disputes before they’re official.
- No back-and-forth gathering evidence or trying to win a fight you’ll probably lose.
- Keeps your account safer from holds, delays, or processor flags.
Easy setup
- Connect your Recurly account in a couple of clicks — no dev work needed.
- Supports both Verifi and Ethoca alerts.
- You’ll be up and running with full protection in around 12 hours for Ethoca and CDRN.
Next Steps?
Want to keep Recurly happy, and your revenue intact?
Start using Chargeback for Recurly and prevent chargebacks before they happen.
Frequently asked questions
Here are the most frequently asked questions we get about Chargeback.
Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.
How it works
- Connect your store.
- Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.
Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.
Yes. Use our API setup guide to get connected.
To get started, we’ll need your statement descriptor from your processor (the text that appears on cardholder statements). If you plan to use RDR, we’ll also need 4 ARNs or BINs and CAID.
For added American Express and Discover coverage, see this guide for the required information.
Setup time depends on what you’re enrolling in:
- Account onboarding: around 5 minutes
- Ethoca and CDRN alerts: typically 12 hours
- RDR alerts: typically 7 business days
See this guide for full setup-time details.
Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.
How it works
- Connect your store.
- Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.
Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.
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