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Faruk Ilkhan
invites
you to prevent chargebacks
invites you to
prevent chargebacks
Protect your business against chargebacks with our industry leading chargeback prevention software.
Protect your business
As official partners of Ethoca and Verifi, we are able to detect incoming disputes and auto-refund them, ensuring complete prevention.
Stop disputes before they happen with real-time alerts and smart transaction matching.
Protect business from account suspensions caused by high chargeback rates.
Stay off Visa and Mastercard’s dispute monitoring lists (VAMP/MDMP) to avoid fines.
Reduce processor-held funds and keep your revenue flowing.
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Software that makes chargeback prevention simple
Customer disputes a
transaction
Notification received
Alert sent to merchant
Refunding the
payment
Avoiding the
chargeback
Industry leading software
Chargeback.io gives business owners complete transparency by delivering in-depth visibility into every prevented chargeback.
The platform not only shows detailed insights into each case and its current status but also equips businesses with the information they need to track performance, stay ahead of disputes, and make smarter decisions with confidence.
Stay protected
Our software acts as a powerful shield for your business. Once activated, you can confidently stop worrying about chargebacks.
With a proven prevention rate of up to 91%, it safeguards your revenue, protects your reputation, and helps keep your payment processor in excellent standing.
Start your business with Chargeback
And there are no fixed fees! We only get paid when we prevent a chargeback.
Pay per use pricing model
Only pay when we successfully help you prevent a chargeback.
Ethoca
Ethoca prevents disputes from Mastercard transactions with worldwide coverage.
RDR
RDR prevents disputes from Visa transactions with worldwide coverage.
CDRN
CDRN prevents disputes from Visa transactions, covering only the United States.
Set up your Chargeback account in just 2 minutes. Streamlined for your convenience.
We offer the cheapest Ethoca, RDR and CDRN rates in the industry.
You only pay when we successfully prevent a chargeback for you.
Frequently asked questions
Here are the most frequently asked questions we get about Chargeback.
Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.
How it works
- Connect your store.
- Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.
Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.
Yes. Use our API setup guide to get connected.
To get started, we’ll need your statement descriptor from your processor (the text that appears on cardholder statements). If you plan to use RDR, we’ll also need 4 ARNs or BINs and CAID.
For added American Express and Discover coverage, see this guide for the required information.
Setup time depends on what you’re enrolling in:
- Account onboarding: around 5 minutes
- Ethoca and CDRN alerts: typically 12 hours
- RDR alerts: typically 7 business days
See this guide for full setup-time details.
Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.
How it works
- Connect your store.
- Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.
Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.
Decrease your dispute rate today
Let us handle the headaches of chargebacks, so you can focus on scaling and growing your business with peace of mind.
