Shopify Payments
If you’re using Shopify Payments, this app automatically refunds chargeback alerts to stop disputes before you get them — with next to zero effort required from you.
Why Shopify merchants choose Chargeback.io
Get complete Shopify Payment Dispute Protection and avoid chargebacks that hurt your payment processor.
Prevent chargebacks before they hit
- Receive real-time alerts 24–72 hours before a chargeback is received. Stop the order if not delivered!
- Automatically refund the order in Shopify before it becomes a dispute.
- These refunds don’t count toward your chargeback rate — helping you stay in good standing with Shopify Payments, Visa, and Mastercard.
Protect your Shopify Payments account
- Keep your dispute-to-transaction ratio low and avoid payment holds or merchant account shutdowns.
- Stay off the Visa/Mastercard monitoring programs that penalize high-risk stores.
- Maintain eligibility for features like Shopify Protect and future payment upgrades.
Save money on fees and penalties
- Avoid Shopify’s $15 chargeback fee for every dispute that gets prevented.
- Reduce risk of fines from card networks due to high dispute rates.
- No need to fight chargebacks manually or spend time collecting evidence.
Fully automated, next to zero manual work
- Our Shopify app works behind the scenes — set it and forget it.
- Unlike traditional chargeback response tools, this is prevention, not just fighting.
- Works 24/7 to catch and resolve disputes before they become real problems.
Fast and easy Shopify integration
- Set up in under 2 minutes. No developers, no code, no fuss.
- Works natively with Shopify Payments and supports both Verifi and Ethoca alerts.
- Just install the app, connect your account, and we’ll handle the rest
Next Steps?
Want to keep your Shopify Payments happy, and your revenue intact?
Start using Chargeback for Shopify and prevent chargebacks before they happen.
Frequently asked questions
Here are the most frequently asked questions we get about Chargeback.
Yes. Chargeback alerts are the best way to keep your processor happy. Lowering your chargeback rate helps you avoid money holds, fines, rolling reserves, and even getting shut down.
A referral is considered successful once the user signs up, enrolls with an Alert provider (Ethoca or Verifi), and receives their first Alert. That’s also when your earnings start.
Chargeback is a chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks.
We achieve this by alerting you about transactions in which the customer has just requested a chargeback. We will then automatically refund these transactions before they escalate into chargebacks.
This helps reduce your chargeback rate, lower fees, and minimize potential payment processor issues.
You can refer someone using your unique referral link or by sending them an email. Both options are available.
Currently, we support Stripe, Shopify Payments, Braintree, Chargebee, and Recurly. We also plan to expand our integration to include Authorize.net and Airwallex.
You earn $2 for each Ethoca Alert and $1 for each Verifi Alert (RDR and CDRN). You’ll also receive bonus cash rewards when your referrals hit certain Alert milestones. Details are disclosed later down the line.
You're only charged when we provide an alert. And every alert is a chargeback stopped. For a more detailed overview, please visit our pricing page.
Your commissions will be added to your rewards in real-time for any paid Alerts and can be withdrawn via bank transfer or Chargeback.io credits. Your account manager will reach out to arrange the details.
We have no onboarding fees, no contracts, or monthly minimums. Chargeback is free to start, and we only charge per alert.
You can track all your referrals and earnings from a dashboard. Your personal dashboard also shows how many Alerts each referred business has received, from which Alert provider they came from, and more.
A chargeback alert notifies you of incoming chargebacks 24-72 hours before they're officially filed.
This allows you to automatically issue a refund to avoid the chargeback. Reducing your chargeback rate, lowering fees, and minimizing potential payment processor issues.
You only earn from the businesses you refer directly. If someone you referred later joins the referral program, they’ll earn from their own referrals moving forward. This ensures everyone is fairly rewarded for their direct contributions.
Integration with your payment processor typically takes a few minutes. Depending on the system you activate, we aim to have you live within 12 hours.
No, there’s no limit. You can refer as many businesses as you like and keep earning from each one.
Yes, you can cancel our service at any time.
Yes, there are a few conditions. Self-referrals are not allowed, and all referred businesses must be new to Chargeback.io. Fraudulent activity or abuse of the program may lead to disqualification and forfeited commissions.
No, referrals never expire. Since commissions are earned per Alert, your earnings continue for life — as long as your referred businesses stay active, you keep getting paid.
Yes, this is the best offer in the industry. Our referral program gives you some of the highest commission payouts per alert from both Ethoca and Verifi. On top of that, we offer exclusive milestone bonuses totaling up to $25,000 USD that no other referral program provides — making it one of the most rewarding opportunities out there.
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Join 800+ businesses using Chargeback to prevent chargebacks automatically — setup takes less than 2 minutes.
