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Mastercard chargeback prevention alerts
Prevent Mastercard chargebacks and protect your payment processor from money holds, fines, and potential shutdowns.
Start preventing Mastercard chargebacks
With Ethoca, a Mastercard solution, we help you prevent 9 out of 10 chargebacks—protecting your payment processor and keeping it running smoothly.
Chargeback integrations
Chargeback integrates with all major payment processors, including Stripe, Shopify Payments, and more.
Shopify Payments
Get our Shopify app and integrate it with Chargeback to reduce disputes today.
Stripe
Download our Stripe app to integrate Chargeback quickly.
Braintree
Connect us with Braintree and effectively reduce your chargebacks.
Chargebee
Integrate Chargebee with our system to manage and reduce chargebacks effectively.
Recurly
Get our Recurly integration and get alerts on autopilot.
Slack
Get our Slack integration for all alerts sent to your Slack channel.
We are official Stripe and Shopify partners
Serving hundreds of businesses as official partners of Stripe and Shopify.
We deliver instant results
See what one of our customers have to say about us.
“Chargeback.io has been essential to our business. It protects our Stripe account and ensures it stays in good standing. Without it, we’d face serious challenges with payment processing.”
The solutions
We use Ethoca to prevent chargebacks on Mastercard transactions.
Ethoca
Ethoca prevents disputes from Mastercard transactions with worldwide coverage.
RDR
RDR prevents disputes from Visa transactions with worldwide coverage.
CDRN
CDRN prevents disputes from Visa transactions, covering only the United States.
Reduce chargebacks by up to 91% with our performance-based pricing — you only pay per alert.
Our setup is quick and easy, and you can cancel anytime.
If you're in Stripe's high-risk program, we'll help you get out. Getting out will remove any money holds and prevent account termination.
Letting you process payments smoothly and without worry.
Tired of blocking payments due to high chargeback rates? We can help. By preventing chargebacks, we enable you to accept more payments without exceeding your Stripes chargeback limit.
Frequently asked questions
Here are the most frequently asked questions we get about Chargeback.
Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.
How it works
- Connect your store.
- Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.
Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.
Yes. Use our API setup guide to get connected.
To get started, we’ll need your statement descriptor from your processor (the text that appears on cardholder statements). If you plan to use RDR, we’ll also need 4 ARNs or BINs and CAID.
For added American Express and Discover coverage, see this guide for the required information.
Setup time depends on what you’re enrolling in:
- Account onboarding: around 5 minutes
- Ethoca and CDRN alerts: typically 12 hours
- RDR alerts: typically 7 business days
See this guide for full setup-time details.
Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.
How it works
- Connect your store.
- Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.
Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.
Decrease your dispute rate today
Join 800+ businesses using Chargeback to prevent chargebacks automatically — setup takes less than 2 minutes.
