Blog sur la rétrofacturation

Our blog teaches you everything you need to know about chargebacks and the payment industry. As well as some case studies from us.

View All
Merci ! Votre candidature a été reçue !
Oups ! Une erreur s'est produite lors de l'envoi du formulaire.
General
October 14, 2026

What the MATCH List (TMF) Is and How to Get Off It

The MATCH list records merchants terminated by an acquirer, and removal depends on correcting the termination cause and getting the reporting acquirer to update the record.

photo of Theo Sterling
Theodore Sterling
|
11
1 min de lecture
Afficher le blog
General
October 14, 2026

What Is Ethoca Consumer Clarity?

Ethoca Consumer Clarity shares merchant and order details with a cardholder's bank before a dispute, helping resolve confusion without a chargeback.

photo of Theo Sterling
Theodore Sterling
|
7
1 min de lecture
Afficher le blog
Business
October 13, 2026

How Often Do Merchants Win Chargeback Disputes? (2026 Data)

Merchant chargeback win rates vary by evidence quality, reason code, and dispute stage, making a response-rate benchmark more useful than a single universal percentage.

photo of Theo Sterling
Theodore Sterling
|
10
1 min de lecture
Afficher le blog
Business
September 1, 2026

Shopify NDRP: What It Means and How to Exit

Shopify NDRP automatically resolves eligible Shopify Payments disputes before a formal chargeback, and the three-part order check identifies the right path toward exit.

photo of Theo Sterling
Theodore Sterling
|
7
1 min de lecture
Afficher le blog
General
August 28, 2026

What Is a Merchant ID? Definition, Format, Chargeback Risk

A merchant ID (MID) is a unique number that helps route payments to the right merchant account. It ensures smooth communication between all parties in a transaction. Keep reading to learn why they’re critical for doing business.

photo of Theo Sterling
Theodore Sterling
|
10
1 min de lecture
Afficher le blog
General
August 28, 2026

Chargeback Rebuttal Template: Match Evidence by Reason Code

A chargeback rebuttal works when its evidence answers the reason code's exact claim, using a concise letter and records the issuer can verify.

photo of Theo Sterling
Theodore Sterling
|
10
1 min de lecture
Afficher le blog
General
August 28, 2026

What Is CDRN? Cardholder Dispute Resolution Network

CDRN is one of Verifi's pre-dispute alert network, giving eligible merchants a short window to refund a cardholder before a chargeback is filed.

photo of Theo Sterling
Theodore Sterling
|
7
1 min de lecture
Afficher le blog
General
August 28, 2026

Best Shopify Chargeback Prevention App in 2026

This guide compares the best fraud prevention apps for Shopify. Keep reading to find ways to reduce fraud.

photo of Theo Sterling
Theodore Sterling
|
19
1 min de lecture
Afficher le blog
Business
August 28, 2026

Debit Card Chargebacks: The Full Guide

Debit card chargebacks follow different consumer-protection rules and evidence windows than credit-card disputes, so merchants need network-specific response records and prevention controls.

photo of Theo Sterling
Theodore Sterling
|
13
1 min de lecture
Afficher le blog
General
August 28, 2026

Chargeback Companies: How to Choose the Right One (2026)

Chargeback companies differ by whether they prevent disputes, fight filed cases, or guarantee fraud outcomes, so merchants should compare intervention point, pricing, and proof before buying.

photo of Theo Sterling
Theodore Sterling
|
12
1 min de lecture
Afficher le blog
General
August 28, 2026

Chargeback Process Flow: The 8 Stages, Explained

The chargeback process moves through eight stages from a cardholder claim to a final network decision, showing exactly when a merchant can refund, respond, or escalate.

photo of Theo Sterling
Theodore Sterling
|
18
1 min de lecture
Afficher le blog
Stop chargebacks before they hit
Business
August 27, 2026

Chargeback Prevention: How Alert-Based Prevention Works

Main summary: Chargeback alerts let merchants refund disputes before they file, with network coverage, operating steps, and the limits alerts do not solve.

photo of Theo Sterling
Theodore Sterling
|
13
1 min de lecture
Afficher le blog
General
August 27, 2026

Credit Card Encryption vs. Tokenization: Which Is Safer?

Tokenization replaces card data with a non-sensitive reference while encryption makes it unreadable but reversible, making tokenization the safer default for most merchant systems.

photo of Theo Sterling
Theodore Sterling
|
11
1 min de lecture
Afficher le blog
General
August 27, 2026

How to Fight Product Unacceptable Chargebacks

Product-unacceptable chargebacks turn on whether the item materially differed from the promise, so the strongest response matches the buyer's claim to product and delivery proof.

photo of Theo Sterling
Theodore Sterling
|
11
1 min de lecture
Afficher le blog
Business
August 27, 2026

How to Avoid SaaS Chargebacks: Fix Billing Gaps

SaaS chargeback prevention closes billing gaps around renewals, retries, descriptors, cancellation, and refunds before customers turn a confusing charge into a dispute.

photo of Theo Sterling
Theodore Sterling
|
16
1 min de lecture
Afficher le blog
Business
August 27, 2026

How to Prevent PayPal Chargebacks: Tactics by Type

Fraud prevention and transparency about products are the best ways to prevent chargebacks. Keep reading to find more ways to prevent chargebacks, claims, and disputes.

photo of Theo Sterling
Theodore Sterling
|
8
1 min de lecture
Afficher le blog
Business
August 27, 2026

What Is Visa Resolve Online (VROL)? A Merchant's Guide

Visa Resolve Online is Visa's dispute-management platform, and merchants use it through their acquirer to receive cases, respond with evidence, and track outcomes.

photo of Theo Sterling
Theodore Sterling
|
8
1 min de lecture
Afficher le blog
Business
August 26, 2026

AI Shopping Agents and Your Chargeback Risk

AI shopping agents send shoppers to ecommerce sites without changing the usual checkout fraud controls, but merchants need to identify when an agent initiates payment and confirm card-brand enrollment.

photo of Theo Sterling
Theodore Sterling
|
6
1 min de lecture
Afficher le blog
Business
August 26, 2026

Dropshipping INR Chargebacks: Winning Without Tracking

Dropshippers can defend item-not-received disputes without scan-level tracking by building a layered fulfillment record, while recognizing which cases lack enough proof to win.

photo of Theo Sterling
Theodore Sterling
|
10
1 min de lecture
Afficher le blog
Business
August 26, 2026

What Is a Merchant Account? How It Works, What It Costs, and What Puts It at Risk

A merchant account temporarily receives settled card funds, and its pricing, underwriting, and exposure to reserves or closure depend heavily on a merchant's dispute ratio.

photo of Theo Sterling
Theodore Sterling
|
9
1 min de lecture
Afficher le blog
Fraud
August 26, 2026

What Is Promo Abuse? How It Becomes a Chargeback

Promo abuse repeats or circumvents an offer and can later become a fraud or recurring-billing dispute, so identity checks, redemption limits, notices, and evidence records matter.

photo of Theo Sterling
Theodore Sterling
|
10
1 min de lecture
Afficher le blog
Business
August 26, 2026

Chargeback.io vs Signifyd: how they differ

Signifyd screens and guarantees orders at checkout, while Chargeback.io resolves reported disputes before they post, so their effect on revenue and chargeback ratio is different.

photo of Theo Sterling
Theodore Sterling
|
9
1 min de lecture
Afficher le blog
Business
August 26, 2026

Chargeback Management Companies: The 3 Types

Chargeback management companies split into three categories, in-house tooling, outsourced services, and software-only platforms, and confirming pricing model, real integrations, win-rate base, and contract terms before signing is what separates a genuine fit from a homepage label.

photo of Theo Sterling
Theodore Sterling
|
12
1 min de lecture
Afficher le blog
Fraud
August 25, 2026

Chargeback Abuse: How to Spot It, Prove It, and Stop It

Chargeback abuse is an intentional dispute over a purchase the customer received, and merchant-side behavior evidence, cost accounting, and prevention controls determine the response.

photo of Theo Sterling
Theodore Sterling
|
10
1 min de lecture
Afficher le blog
Business
August 25, 2026

Free Trial Chargebacks: Why Auto-Renewal Disputes Happen

Free-trial chargebacks typically begin with the first auto-renewal charge, and clear disclosure, notices, authorization evidence, and an easy cancellation path help prevent them.

photo of Theo Sterling
Theodore Sterling
|
11
1 min de lecture
Afficher le blog

Réduisez votre taux de litiges dès aujourd'hui

Rejoignez plus de 800 entreprises qui utilisent Chargeback pour éviter les rétrofacturations automatiquement. La configuration prend moins de 2 minutes.