Chargeback
reason codes
Protect your payment processor from costly credit card chargebacks with Chargeback's prevention solutions.
General Information about Reason Codes
Reason codes are essential annotations used by credit card companies, banks, and other financial institutions. They explain why transactions don't go through, why chargebacks happen, or why payments are adjusted. Think of reason codes as quick, standardized notes that clarify the cause of these financial adjustments—anything from suspected fraud to a simple typo.
Comment calculer le coût des rétrofacturations
A reason code could be a number or a mix of letters and numbers that credit card networks or banks use to pinpoint why a transaction was declined, a chargeback filed, or a payment adjusted. Each code stands for a specific issue—maybe there weren't enough funds, there was suspected fraud, or a processing error occurred.
These codes are crucial not just for resolving payment disputes but also for analytics and reporting in financial operations. Knowing these codes helps businesses apply the right fixes, ensuring they stick to card network rules and improve their transaction success rates.
Comment cela fonctionne-t-il ?
Vous pouvez réaliser des économies importantes car nous transformons vos rétrofacturations en remboursements. Cela réduit le nombre de rétrofacturations que vous recevez, ainsi que les frais associés.
Visa categorizes its reason codes into areas like processing errors, authorization errors, fraud, and customer disputes as part of its Visa Claims Resolution initiative. This organization helps merchants quickly spot and address disputes.
10.1
Understanding Visa Chargeback Reason Code 10.1: EMV Liability Shift Counterfeit Fraud
10.2
Understanding Visa Chargeback Reason Code 10.2: EMV Liability Shift Non-Counterfeit Fraud
10.3
Understanding Visa Chargeback Reason Code 10.3: Other Fraud: Card-Present Environment/Condition
10.4
Understanding Visa Chargeback Reason Code 10.4: Other Fraud: Card-Absent Environment
10.5
Understanding Visa Chargeback Reason Code 10.5: Visa Fraud Monitoring Program
11.1
Understanding Visa Chargeback Reason Code 11.1: Card Recovery Bulletin
11.2
Understanding Visa Chargeback Reason Code 11.2: Declined Authorisation
11.3
Understanding Visa Chargeback Reason Code 11.3: No Authorisation
12.1
Understanding Visa Chargeback Reason Code 12.1: Late Presentment
Similar to Visa but with an added 'Miscellaneous' category, American Express uses both letters and numbers to clearly outline specific disputes, aiding in effective management and resolution.
Visa categorizes its reason codes into areas like processing errors, authorization errors, fraud, and customer disputes as part of its Visa Claims Resolution initiative. This organization helps merchants quickly spot and address disputes.
Discover uses an alphabetical system for its reason codes, like 'DP' for duplicate processing and 'RM' for quality issues. This clear categorization assists merchants in resolving disputes swiftly.
Questions fréquemment posées
Voici les questions les plus fréquemment posées à propos de Chargeback.
Oui, vous pouvez annuler notre service à tout moment.
No, referrals never expire. Since commissions are earned per Alert, your earnings continue for life — as long as your referred businesses stay active, you keep getting paid.
Yes, there are a few conditions. Self-referrals are not allowed, and all referred businesses must be new to Chargeback.io. Fraudulent activity or abuse of the program may lead to disqualification and forfeited commissions.
You only earn from the businesses you refer directly. If someone you referred later joins the referral program, they’ll earn from their own referrals moving forward. This ensures everyone is fairly rewarded for their direct contributions.
No, there’s no limit. You can refer as many businesses as you like and keep earning from each one.
You can track all your referrals and earnings from a dashboard. Your personal dashboard also shows how many Alerts each referred business has received, from which Alert provider they came from, and more.
Your commissions will be added to your rewards in real-time for any paid Alerts and can be withdrawn via bank transfer or Chargeback.io credits. Your account manager will reach out to arrange the details.
You earn $2 for each Ethoca Alert and $1 for each Verifi Alert (RDR and CDRN). You’ll also receive bonus cash rewards when your referrals hit certain Alert milestones. Details are disclosed later down the line.
A referral is considered successful once the user signs up, enrolls with an Alert provider (Ethoca or Verifi), and receives their first Alert. That’s also when your earnings start.
You can refer someone using your unique referral link or by sending them an email. Both options are available.
Oui Les alertes de rétrofacturation sont le meilleur moyen de satisfaire votre processeur. La réduction de votre taux de rétrofacturation vous permet d'éviter les retenues d'argent, les amendes, les réserves continues et même la fermeture.
Chargeback est un service de prévention des rétrofacturations conçu pour faire exactement ce que son nom suggère : prévenir les rétrofacturations.
Pour ce faire, nous vous alertons des transactions pour lesquelles le client vient de demander une rétrofacturation. Nous rembourserons ensuite automatiquement ces transactions avant qu'elles ne dégénèrent en rétrofacturations.
Cela permet de réduire votre taux de rétrofacturation, de réduire les frais et de minimiser les problèmes potentiels liés au processeur de paiement.
Actuellement, nous prenons en charge Stripe, Shopify Payments, Braintree, Chargebee et Recurly. Nous prévoyons également d'étendre notre intégration pour inclure Authorize.net et Airwallex.
Vous n'êtes pas débité lorsque nous émettons une alerte. Et chaque alerte est une rétrofacturation arrêtée. Pour un aperçu plus détaillé, veuillez consulter notre page de tarification.
Nous n'avons pas de frais d'intégration, pas de contrats ni de minimums mensuels. La rétrofacturation est gratuite et nous ne facturons que par alerte.
Une alerte de rétrofacturation vous informe des rétrofacturations entrantes 24 à 72 heures avant leur dépôt officiel.
Cela vous permet d'effectuer automatiquement un remboursement pour éviter la rétrofacturation. Réduire votre taux de rétrofacturation, réduire les frais et minimiser les problèmes potentiels liés au processeur de paiement.
L'intégration avec votre processeur de paiement prend généralement quelques minutes. En fonction du système que vous activez, nous visons à ce que vous soyez en ligne dans les 12 heures.
Oui, vous pouvez annuler notre service à tout moment.
Réduisez votre taux de litiges dès aujourd'hui
Rejoignez plus de 800 entreprises qui utilisent Chargeback pour éviter les rétrofacturations automatiquement. La configuration prend moins de 2 minutes.
