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Our blog teaches you everything you need to know about chargebacks and the payment industry. As well as some case studies from us.
Shopify NDRP: What It Means and How to Exit
Shopify NDRP automatically resolves eligible Shopify Payments disputes before a formal chargeback, and the three-part order check identifies the right path toward exit.
Reasons Chargebacks Get Denied and What to Do Next
Chargebacks get denied when the claim, evidence, or filing window fails the network's rules, and the next step depends on whether the gap can still be corrected or escalated.
What Is a Merchant ID? Definition, Format, Chargeback Risk
A merchant ID (MID) is a unique number that helps route payments to the right merchant account. It ensures smooth communication between all parties in a transaction. Keep reading to learn why they’re critical for doing business.
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Chargeback Rebuttal Template: Match Evidence by Reason Code
A chargeback rebuttal works when its evidence answers the reason code's exact claim, using a concise letter and records the issuer can verify.
Friendly Fraud Prevention: 7 Ways to Stop It
Friendly-fraud prevention combines recognizable billing, refund access, transaction evidence, and alerts to stop valid customers from disputing legitimate charges.
What Is CDRN? Cardholder Dispute Resolution Network
CDRN is one of Verifi's pre-dispute alert network, giving eligible merchants a short window to refund a cardholder before a chargeback is filed.
Best Shopify Chargeback Prevention App in 2026
This guide compares the best fraud prevention apps for Shopify. Keep reading to find ways to reduce fraud.
Debit Card Chargebacks: The Full Guide
Debit card chargebacks follow different consumer-protection rules and evidence windows than credit-card disputes, so merchants need network-specific response records and prevention controls.
Chargeback Companies: How to Choose the Right One (2026)
Chargeback companies differ by whether they prevent disputes, fight filed cases, or guarantee fraud outcomes, so merchants should compare intervention point, pricing, and proof before buying.
How Often Do Merchants Win Chargeback Disputes? (2026 Data)
Merchant chargeback win rates vary by evidence quality, reason code, and dispute stage, making a response-rate benchmark more useful than a single universal percentage.
Chargeback Process Flow: The 8 Stages, Explained
The chargeback process moves through eight stages from a cardholder claim to a final network decision, showing exactly when a merchant can refund, respond, or escalate.
Chargeback Prevention: How Alert-Based Prevention Works
Main summary: Chargeback alerts let merchants refund disputes before they file, with network coverage, operating steps, and the limits alerts do not solve.
Chargeback for Services Not Rendered: What to Do
A services-not-rendered chargeback alleges that promised work never happened, and the applicable network code, filing window, and shared delivery record determine how a customer or merchant should act.
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How to Streamline Refund Processes to Avoid Chargebacks
A fast, visible refund workflow gives customers a clear alternative to filing a chargeback and shows merchants where delays create disputes.
Credit Card Encryption vs. Tokenization: Which Is Safer?
Tokenization replaces card data with a non-sensitive reference while encryption makes it unreadable but reversible, making tokenization the safer default for most merchant systems.
What the MATCH List (TMF) Is and How to Get Off It
The MATCH list records merchants terminated by an acquirer, and removal depends on correcting the termination cause and getting the reporting acquirer to update the record.
What Is Ethoca Consumer Clarity?
Ethoca Consumer Clarity shares merchant and order details with a cardholder's bank before a dispute, helping resolve confusion without a chargeback.
How to Fight Product Unacceptable Chargebacks
Product-unacceptable chargebacks turn on whether the item materially differed from the promise, so the strongest response matches the buyer's claim to product and delivery proof.
How to Avoid SaaS Chargebacks: Fix Billing Gaps
SaaS chargeback prevention closes billing gaps around renewals, retries, descriptors, cancellation, and refunds before customers turn a confusing charge into a dispute.
PayPal Refund Scams: How to Spot Them and Protect Yourself
PayPal refund scams exploit fake payments, overpayment requests, and off-platform pressure, and merchants can stop them by verifying transactions inside PayPal before returning money or goods.
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How to Prevent PayPal Chargebacks: Tactics by Type
Fraud prevention and transparency about products are the best ways to prevent chargebacks. Keep reading to find more ways to prevent chargebacks, claims, and disputes.
What Is Visa Resolve Online (VROL)? A Merchant's Guide
Visa Resolve Online is Visa's dispute-management platform, and merchants use it through their acquirer to receive cases, respond with evidence, and track outcomes.
Generative AI Fraud: What It Means for Merchant Chargebacks
Generative AI fraud accelerates familiar fraud tactics with fake identities, media, and dispute narratives, while durable device, IP, and purchase-history evidence remains effective in a response.
AI Shopping Agents and Your Chargeback Risk
AI shopping agents send shoppers to ecommerce sites without changing the usual checkout fraud controls, but merchants need to identify when an agent initiates payment and confirm card-brand enrollment.
Dropshipping INR Chargebacks: Winning Without Tracking
Dropshippers can defend item-not-received disputes without scan-level tracking by building a layered fulfillment record, while recognizing which cases lack enough proof to win.
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