Manual Refunds
Works with any payment processor. Just chargeback alerts, no integration. You handle the refunds. Fast, simple, and easy to start.
Prevent chargebacks before they happen
We send you real-time alerts from Verifi and Ethoca before the chargeback hits your processor.
You just log in to your payment processor — doesn’t matter which one — and refund it manually.
That refund stops the dispute from turning into a chargeback. And since it never becomes one, it won’t hit your chargeback rate.
Just note that RDR alerts always process automatically, with or without an integration.
Keep your accounts healthy
High dispute rates can put you on the radar of card networks and processors. This helps avoid all that.
Lower chargebacks = fewer flags, no rolling reserves, no random account shutdowns.
Easy setup, no code
There’s nothing to install or configure. We send alerts to your email inbox, Slack or webhook, and you refund them. That’s it.
Use whatever system you already have in place. This works alongside it. All we need is a bit of info about your processor.
You’re covered with both Verifi and Ethoca from day one. Most users are live within 12 hours.
Next Steps?
Want to prevent chargebacks without having to connect a thing?
Start with manual alerts. You’ll get the same protection — no integration required.
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Frequently asked questions
Here are the most frequently asked questions we get about Chargeback.
Yes. Chargeback alerts are the best way to keep your processor happy. Lowering your chargeback rate helps you avoid money holds, fines, rolling reserves, and even getting shut down.
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Chargeback is a chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks.
We achieve this by alerting you about transactions in which the customer has just requested a chargeback. We will then automatically refund these transactions before they escalate into chargebacks.
This helps reduce your chargeback rate, lower fees, and minimize potential payment processor issues.
Currently, we support Stripe, Shopify Payments, Braintree, Chargebee, and Recurly. We also plan to expand our integration to include Authorize.net and Airwallex.
You're only charged when we provide an alert. And every alert is a chargeback stopped. For a more detailed overview, please visit our pricing page.
We have no onboarding fees, no contracts, or monthly minimums. Chargeback is free to start, and we only charge per alert.
A chargeback alert notifies you of incoming chargebacks 24-72 hours before they're officially filed.
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This allows you to automatically issue a refund to avoid the chargeback. Reducing your chargeback rate, lowering fees, and minimizing potential payment processor issues.
Integration with your payment processor typically takes a few minutes. Depending on the system you activate, we aim to have you live within 12 hours.
Yes, you can cancel our service at any time.
