Chargeback
reason codes
Protect your payment processor from costly credit card chargebacks with Chargeback's prevention solutions.
General Information about Reason Codes
Reason codes are essential annotations used by credit card companies, banks, and other financial institutions. They explain why transactions don't go through, why chargebacks happen, or why payments are adjusted. Think of reason codes as quick, standardized notes that clarify the cause of these financial adjustments—anything from suspected fraud to a simple typo.
如何计算退款成本
A reason code could be a number or a mix of letters and numbers that credit card networks or banks use to pinpoint why a transaction was declined, a chargeback filed, or a payment adjusted. Each code stands for a specific issue—maybe there weren't enough funds, there was suspected fraud, or a processing error occurred.
These codes are crucial not just for resolving payment disputes but also for analytics and reporting in financial operations. Knowing these codes helps businesses apply the right fixes, ensuring they stick to card network rules and improve their transaction success rates.
这是如何运作的？
您可以节省大量费用，因为我们会将您的退款转化为退款。这减少了您收到的退单数量以及相关费用。
Visa categorizes its reason codes into areas like processing errors, authorization errors, fraud, and customer disputes as part of its Visa Claims Resolution initiative. This organization helps merchants quickly spot and address disputes.
Similar to Visa but with an added 'Miscellaneous' category, American Express uses both letters and numbers to clearly outline specific disputes, aiding in effective management and resolution.
Visa categorizes its reason codes into areas like processing errors, authorization errors, fraud, and customer disputes as part of its Visa Claims Resolution initiative. This organization helps merchants quickly spot and address disputes.
Discover uses an alphabetical system for its reason codes, like 'DP' for duplicate processing and 'RM' for quality issues. This clear categorization assists merchants in resolving disputes swiftly.
经常问的问题
以下是我们收到的有关退款的最常见问题。
是的。退款提醒是让处理器保持正常运行的最佳方式。降低退单率有助于避免资金冻结、罚款、滚动储备金甚至被关闭。
Chargeback 是一项防退款服务，旨在完全按照其名称进行操作——防止拒付。
我们通过提醒您注意客户刚刚要求退款的交易来实现这一目标。然后，我们将在这些交易升级为拒付之前自动退款。
这有助于降低您的退款率、降低费用并最大限度地减少潜在的支付处理器问题。
目前，我们支持 Stripe、Shopify Payments、Braintree、Chargebee 和 Recurly。我们还计划扩大整合范围，将Authorize.net和Airwallex包括在内。
只有在我们提供提醒时才会向您收费。而且每个警报都停止了退款。如需更详细的概述，请访问我们的 定价页面。
我们没有入职费，没有合同，也没有最低月费。退款是免费开始的，我们只对每次提醒收费。
拒付提醒会在收到的退单正式提交前 24-72 小时通知您。
这使您可以自动发放退款以避免退款。降低您的退单率，降低费用，并最大限度地减少潜在的支付处理器问题。
与您的支付处理器集成通常需要几分钟。根据您激活的系统，我们的目标是让您在 12 小时内上线。
是的，您可以随时取消我们的服务。
