Health
Find the gaps behind your chargebacks
Health tracks your ratio against every network threshold, warns you before you cross one, and shows exactly which months are pulling the number up.
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Know what’s improving
Compare periods to see whether your dispute rate and prevention performance are improving.
Spot risk before it escalates
Follow monthly monitoring status to see when rising dispute activity needs your attention.
Find the markets driving disputes
Compare chargeback rates by country to decide where to investigate first.
Recognize repeat dispute patterns
See which customers dispute repeatedly so you can review their history before responding.
Features in
Health
Book a demoSee how Health helps you prevent losses and reduce manual work.
Know what drives disputes
Break down chargebacks by payment method, reason code, and country.
Find prevention gaps
See why chargebacks slipped through and where prevention can improve.
Track Visa monitoring risk
Follow VAMP trends and warning statuses as data becomes available.
Find the patterns
behind your risk
Review who disputes, how your risk changes, and what your team needs to investigate next.
Spot repeat chargebacks
See customers ranked by chargeback activity to prioritize a closer review.
Review Stripe and Shopify together
Access Health data for Stripe and Shopify in the same workspace.
Check your processor risk level
Check your risk indicator to see when your payment account needs attention.
Look back at earlier risk
Review past monitoring data to understand how your account’s risk has changed.
Follow your Visa VAMP status
Track monthly Visa VAMP status to see when monitoring risk rises or improves.
Share the data behind decisions
Export a PDF overview or detailed CSV breakdowns to share findings with your team.
Act on rising
monitoring risk
Health flags monitoring risk so you can investigate rising disputes and plan changes to your prevention setup.
Feb
0.81%
92
Disputes detected
Warning
Failure to lower your dispute % will incur a fine
Mar
1.51%
172
Disputes detected
Apr
1.60%
178
Disputes detected
May
1.65%
188
Disputes detected
Final warning
High probability of being banned by acquirer
Penalty
$50 USD fine per dispute
Jun
0.21%
12
Disputes detected
Jul
0.11%
7
Disputes detected
Chargeback.io
Chargeback protection alerts now active
Questions about your Health data?
Get answers on processor connections, Health metrics, Visa VAMP reporting, and exports.
What does Chargeback Health do?
Chargeback Health helps you understand where your disputes come from so you can identify issues and focus your prevention efforts.
Which thresholds does Health track?
VAMP and the equivalent Mastercard programmes, plus whatever internal limit your acquirer sets. If a processor holds you to a stricter number, you can track against that instead.
How current are the numbers?
Rates refresh through the day as disputes are reported, so you are acting on hours-old data rather than waiting for a monthly statement to tell you where you stand.
What happens if I cross a threshold?
Monitoring runs in stages. A warning first, then a final warning, then a per-dispute penalty, and eventually the account can be terminated. Health shows which stage you are in and how far you are from the next one.
Does it work across multiple processors?
Yes. Connect Stripe and Shopify, plus every descriptor you use, and Health reports both the combined position and each one on its own, so you can see which is carrying the risk.
Can I see past periods?
Historical mode replays any window you choose, so you can show an acquirer how the ratio moved and what changed around it.
Does Health fix the ratio or just report it?
Health is the measurement. Prevent and Deflect are what bring the number down. Run them together and Health is where you watch the result arrive.
See your chargeback results
Track chargebacks prevented and fees saved in your Chargeback.io dashboard.
Get started