Next Commerce Chargeback Prevention

Connect Next Commerce, formerly 29Next, to Chargeback.io for chargeback alerts and automated dispute prevention for your ecommerce business.

Why Next Commerce merchants choose Chargeback.io

Protect your Next Commerce payments and revenue with proactive chargeback prevention built for modern ecommerce and subscription businesses.

Prevent chargebacks before they happen

Receive early alerts when a transaction is at risk of becoming a chargeback through Next Commerce.
Automatically resolve flagged payments before disputes escalate.
Reduce chargeback volume without affecting your chargeback ratio or merchant standing.

Keep your Next Commerce payments secure

High chargeback rates put payment operations at risk. We help keep your metrics within safe thresholds.
Avoid card network monitoring programs and unnecessary account reviews.
Maintain uninterrupted payment processing and long term stability.

Save time, money, and operational effort

Eliminate chargeback fees by stopping disputes before they become official.
Reduce manual workload related to dispute handling and evidence submission.
Protect your revenue from holds, delays, and processor scrutiny.

Simple and fast integration

Connect Chargeback.io with your Next Commerce setup in minutes.
No development work required. Supports both Verifi Visa and Ethoca Mastercard alerts.
Go live quickly and start preventing chargebacks the same day.

Next Steps?

Want to keep Next Commerce happy, and your revenue intact?

Start using Chargeback for Next Commerce and prevent chargebacks before they happen.

Frequently asked questions

Here are the most frequently asked questions we get about Chargeback.

What is Chargeback.io?

‍Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.

How it works

Connect your store.
Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.‍
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.

Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.

Do you have an API?

Yes. Use our API setup guide to get connected.

What do I need to get started?

To get started, we’ll need your statement descriptor from your processor (the text that appears on cardholder statements). If you plan to use RDR, we’ll also need 4 ARNs or BINs and CAID.

For added American Express and Discover coverage, see this guide for the required information.

How long does set-up take?

Setup time depends on what you’re enrolling in:

Account onboarding: around 5 minutes
Ethoca and CDRN alerts: typically 12 hours
RDR alerts: typically 7 business days

See this guide for full setup-time details.

What is Chargeback.io?

How it works

Connect your store.
Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.‍
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.

Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.

Integration details

Website

nextcommerce.com